Canadian Shipping Delays

Updated December 17, 2024:
Canada Post strike has ended, and service will resume on Tuesday, December 17th. However, there is likely a large backlog of orders that have not been processed since the strike began. We expect orders to Canada to continue being delayed until Canada Post has caught up on this backlog. Unfortunately, we don't have information on how long this may take. In the meantime, we appreciate your patience! Please don't hesitate to reach out to our support team if you have any questions or need any help!

Updated December 4, 2024: 
Due to the current Canada Post strike, orders shipping to Canada may experience significant shipping delays. Orders shipped via UPS Mail Innovations and orders to rural addresses shipped via FedEx International Connect Plus are particularly affected, as these are handed off to Canada Post for final delivery. These orders will likely be stalled until after the strike concludes, and there may be additional delays as Canada Post works through the backlog of deliveries once service resumes.

FedEx International Connect Plus can still be delivered to non-rural addresses. However, FedEx has let us know they expect higher volumes and longer delivery times. 

Unfortunately, these are currently the only two shipping options available for sending orders to Canada. We understand this is frustrating and are committed to providing updates as the situation develops.

If you have any questions or concerns, please do not hesitate to reach out to our support team!